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Evidence All Sorted - Technical Questions

Frequently asked questions about the automated evidence collation and management tool

Here is a comprehensive, structured set of FAQs tailored specifically for Evidence All Sorted. This text is ready to be pasted directly into your HubSpot Knowledge Base or website help section.

It is written in highly accessible, empathetic, and plain English to reassure and guide your users during what is likely a stressful time.

🛠️ What Does the Tool Do & How Does It Work?

Q: What exactly does Evidence All Sorted do?

A: Evidence All Sorted converts your chaotic history of emails and attachments into a professional, legally organized electronic filing cabinet. It securely scans your Gmail inbox for target email addresses or website domains (like an opposing law firm, mediator, or child psychologist) and automatically transforms every message, attachment, and server metadata log into structured PDFs neatly filed inside your personal Google Drive.

Q: How does it work behind the scenes?

A: The tool runs entirely via a secure script embedded inside your Google Sheet. When you tell it which domains to track and click "Run", the engine securely requests matching messages from your Gmail account. It then reads those messages, formats them into a clean, readable layout, converts them into PDFs, and saves them directly into your Google Drive folder structure. It also builds a complete Master Case Transcript doc containing all text chronologically for easy reading.

Q: Does it delete or modify my original emails in Gmail?

A: Absolutely not. The tool never deletes or alters your actual emails. It simply applies a Gmail label (like Extracted_To_Drive or Extraction_Skipped) to the threads so it knows it has safely processed them. Your inbox remains completely untouched.

📂 Managing Your Documents & Folders

Q: What do I do if I accidentally delete a document or folder?

A: Don't panic!

  • If you deleted a PDF from Google Drive: Open your Google Drive, go to the Trash folder on the left sidebar, locate your file, right-click, and select Restore.
  • If you want the tool to re-extract that email: Go to your Gmail inbox, find the relevant email thread, remove the label Extracted_To_Drive, and run the extraction tool again. The system will treat it as a brand-new email and re-save it to your Drive.

Q: Can I rename the folders or documents that the tool creates?

A: We strongly advise keeping the automatic folder structure and document names exactly as they are generated. The tool relies on specific folder hierarchies and naming conventions to stay perfectly accurate. If you want to add personal notes or tracking flags, please do so directly inside the Document Index tab of your Google Sheet under the Comments column!

🔒 Security & Privacy

Q: Is my data safe? Who has access to my private legal information?

A: Your data is 100% private and entirely under your own control. Unlike traditional software companies, we never see, download, store, or have access to your emails or legal files. The software runs locally inside your Google account using Google's secure infrastructure. All files move strictly between your Gmail and your personal Google Drive.

Q: Why does Google show a "Permissions Warning" when I first run the script?

A: Because this tool acts as a dedicated helper inside your personal account, Google requires you to grant it explicit permission to look at your Gmail (to find the evidence) and your Drive (to save the PDFs). This is a standard security warning for custom Google Apps Scripts. You can safely click Advanced > Go to Evidence All Sorted Script (unsafe) to grant the necessary clearance.

🤖 Using AI Tools (Gemini & NotebookLM) With Your Data

Q: How do I use Google Gemini or NotebookLM with my extracted evidence?

A: This is where the magic happens. Google NotebookLM is a free AI tool designed specifically to let you interact with your own documents securely without sharing them with the public.

  1. Head over to Google NotebookLM
  2. .
  3. Create a new "Notebook" for your legal case.
  4. Choose Google Drive as your source, and select the NotebookLM Master Binders folder created by our tool.
  5. Once uploaded, you can ask the AI questions like: "Summarize all communication from the opposing party regarding school tuition fees," or "Create a chronological timeline of text updates regarding child drop-offs."

Q: What is the "NotebookLM Master Binder" feature?

A: Google NotebookLM has a limit on how many individual files you can upload to a single notebook. To help you bypass this constraint, our PRO engine automatically takes all your individual daily email PDFs and seamlessly stitches them into thick, chronologically compiled Monthly Master Binders (complete with customized separator sheets). This lets you feed an entire multi-year legal case into the AI using just a few master documents!

🎛️ Understanding the Dropdown Menu Items

The top menu labeled "Evidence All Sorted Tool" contains the core engine triggers. Here is what each option does:

Menu Item What It Does Who Can Use It?
▶️ Run Manual Batch (Standard) Instantly scans your inbox and processes up to 15 email threads right away. Perfect for quick case updates. Free & Standard Users
🚀 Run Bulk Extraction (PRO) Activates our "Sleep On It" continuous background engine. It processes thousands of backlogged emails in automatic 4.5-minute bursts until your entire history is sorted. PRO Tier Only
⏰ Enable Daily Auto-Sync (PRO) Sets a permanent, silent background automation that sweeps your inbox every single night at 1:00 AM to keep your folders instantly up to date. PRO Tier Only
🛑 Stop Automations & Bulk Runs Instantly acts as a kill-switch, safely terminating any active background bulk extractions or daily automated sync schedules. All Users
🔄 Build NotebookLM Binders (PRO) Stitches individual email and attachment PDFs into organized, high-capacity Monthly Master Binders optimized for AI interaction. PRO Tier Only
🌟 Enter License Key Opens a safe popup box where you can paste your Lemon Squeezy license key to instantly unlock unlimited processing or PRO features. All Users
📖 Open Help Guide & FAQs Opens a browser tab linking directly to this official knowledge base and setup videos. All Users
💡 Troubleshooting & Common Questions

Q: Why isn't the tool pulling in emails from a specific person?

A: Check two things on your Settings tab:

  1. Ensure the Contact or Organization Name field on that row is filled out.
  2. Ensure you didn't accidentally include spaces in the email address or domain. For example, use @opposingfirm.com, not @ opposingfirm.com.
  3. Check your Gmail inbox to make sure the emails do not already have the Extracted_To_Drive label attached to them.

Q: I hit a limit after 20 documents. What do I do?

A: The tool includes 20 free document extractions so you can verify that it perfectly formats your files and plays nicely with your inbox. To lift this ceiling and continue organizing your case, click 🌟 Enter License Key in the menu and enter a valid Standard or PRO license key purchased from evidence.allsorted.au.